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Support

Last updated 13 October 2026

Email support@mosspatch.co.uk with any question. We read every message and reply by email.

Mosspatch is in beta. The steps below describe the test version, and we'll update them if anything moves.

The beta and TestFlight

  • When we add you to the beta, Apple emails you an invitation from TestFlight.
  • Install the free TestFlight app from the App Store, then open the invitation on your iPhone.
  • Before you delete and reinstall Mosspatch, or move to a new phone, link your Apple ID in the app. Then your patch comes with you.
  • Something broken? Take a screenshot in the app and TestFlight will offer to send it to us. Or email us.

Cancel a plan

Plans are billed by Apple, so you cancel through your iPhone: open Settings, tap your name, then Subscriptions, then Mosspatch. You keep access until the end of the period you've paid for.

Restore purchases

New phone, or the app has forgotten what you bought? Open the plan screen in the app and tap Restore purchases. Use the same Apple ID you paid with.

Refunds

Apple handles refunds. Ask for one at reportaproblem.apple.com.

Delete your account

Open the app's settings and choose Delete account. That deletes your account and everything in it: your tasks, routines, plans and patch. It can't be undone. If you signed in with Apple, we also disconnect Mosspatch from your Apple ID.

Deleting your account doesn't cancel a plan you're paying for, because Apple bills it. Cancel the plan first (see above). If you can't open the app, email us from the address you'd like a reply sent to and we'll delete your account for you.

A copy of your information

Email us and we'll send you a copy of what we hold about you.

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